Free shower with qualifying spends over £1200

Privacy Policy

Here you can find out information about our privacy policies.

Cookie Policy

BHS-Home Improvements, like many websites use 'cookies'.

What is a Cookie?

Cookies are small text files which are downloaded to your computer or mobile device when you visit a website or application. Your web browser (such as Internet Explorer, Safari, Mozilla Firefox or Google Chrome) then sends these cookies back to the website or application on each subsequent visit so that they can recognise you and remember things like personalised details or user preferences.

Cookies are very useful and do lots of different jobs which help to make your experience on websites as smooth as possible. For example, they let you move between web pages efficiently, remembering your preferences and generally improving your experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

What type of cookies does this website use?

1.) 'Strictly Necessary' Cookies
These are used for the navigating this ecommerce website and making it possible to find products, shop and stay secure. These cookies do not gather any information that would be passed onto third-parties. Without these cookies it would not be possible to shop and place an order with us as the websites technical functionality would not work to a sufficient level.

2.) Functional Cookies
These cookies enhance the end-users experience while browsing the website. These cookies help to improve your experience with the website by allowing you to set preferences and details e.g. in the registered user account area. These interface elements like the user account area greatly improve the shopping experience, but may not be deemed as 'strictly necessary' as, for example, a cookie used for the shopping basket/cart to work correctly.

3.) Analytical Cookies
These cookies are used to track how you use the website to guide our improvements only. They are used only for examining our content and web-design so that we can keep content relevent for you and continue to develop our services along with general user expectations. These cookies log, for example, what web browser software was used and on what type of internet-capable device. This allows us to develop our services by tailoring features to the needs users require.

4.) Other/Third-Party Cookies
These can include social media buttons that require a cookie to connect to your existing external social media account if you use these external services. We do not use any cookies for external third-party targeted advertising.

A list of cookies our users browsers may download when shopping on our website: -

Cookie Name Type Description Of Usage
FWCSESSID/PHPSESSID 1.) Strictly Necessary

General 'session' variable cookie used for the running of the online store. Without it you could not shop on this website.

eCommerce 2.) Functional

Used to help generate our online store and your user log-in experience. Without it you could not access the user account area or check an order status online.

NID 3-4) Analytical/Third Party

A Google cookie to allow connection to Google+1 social services if you already use them.

_utma 3-4) Analytical/Third Party

A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.

_utmb 3-4) Analytical/Third Party

A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.

_utmc 3-4) Analytical/Third Party

A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.

_utmz 3-4) Analytical/Third Party

A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.

PREF 3-4) Analytical/Third Party

A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.

phplive_token 3-4) Analytical/Third Party

A cookie used to render a 'live chat' experience if required. This may also be used for gathing general statistical information only to improve the website.

phplive_opID 3-4) Analytical/Third Party

A cookie used to render a 'live chat' experience if required. This may also be used for gathing general statistical information only to improve the website.

phplive_vname 3-4) Analytical/Third Party

A cookie used to render a 'live chat' experience if required. This may also be used for gathing general statistical information only to improve the website.

phplive_vemail 3-4) Analytical/Third Party

A cookie used to render a 'live chat' experience if required. This may also be used for gathing general statistical information only to improve the website.

_cfduid 1.) Strictly Necessary

A cookie used to help secure the website with a Global Sign SSL certificate for safe data entry and encryption.

Controlling Your Cookies

There are ways you can control the cookies on your computer system. Please however remember that any settings you change may affect cookies you need and use on all other websites too. This means you may lose website preferences you want to keep.

Most modern browsers will allow you to:

  1. - See what cookies you've got and delete them on an individual basis.

  2. - Block third party cookies.

  3. - Block cookies from particular sites.

  4. - Block all cookies from being set.

  5. - Delete all cookies when you close your browser

The links below take you to the ‘Help' sections for each of the major browsers so that you can find out more about how to manage your cookies.

Internet Explorer

http://support.microsoft.com/kb/196955

Firefox

http://support.mozilla.org/en-US/kb/Cookies

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Safari iOS

http://support.apple.com/kb/HT1677

Android

http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

Blackberry

http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

Windows Phone

http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

Flash Cookies

Multi-media content sometimes uses a platform called Flash LSOs (Local Stored Objects) by Adobe systems (e.g. to play video etc.). Services that use LSOs can be controlled manually by visiting the following Adobe website: -

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html

Other Privacy Information

Secure Socket Layer

BHS-Home Improvements take internet-shopping security very seriously. To ensure this, we use Secure Socket Layers (SSL), which is the strongest commercial level of online security encryption.

Information Held About You

Once you’ve purchased online at BHS-Home Improvements, we will have your email address, telephone number and postal address. We never take or hold payment card details. If you want your purchase to be delivered to a different address then BHS-Home Improvements will also have this name and address. This information is only stored so that we can contact you and help with the delivery.

You can also sign up to receive the BHS-Home Improvements latest news and offers via our mailing list. If you no longer wish to receive our newsletter, you can opt-out of this at anytime.

We also collect general information from the website which we use for its administration, such as how many 'hits' our website gets. We also monitor the site traffic patterns to obtain information about which areas of the site are being visited the most. This information helps us build a more useful web site that is focused to our customers needs. Our site also uses 'cookies' (see full detailed section above).

Use of Your Information

BHS-Home Improvements maintain a history of all purchases. This allows us to answer any queries you may have on past purchases and provide any advice that you may need. It also allows the reviewing of past purchases, so that we can undertake statistics analysis on purchasing trends.

By signing up to our mailing list, you may receive advanced notice of any special offers and discount campaigns that are going to be run on the website.

Please note BHS-Home Improvements never exchange, sell or give away your email address to untrusted external third-party companies. Your email address is used solely by yourself for purposes of logging into your account and by us to email you information regarding your orders and to update you with our newsletter.

Who Else Can See Your Information?

We may have to disclose some of your information to our service suppliers in order to complete your order. These parties include PARCELFORCE, RIVA, ROYAL MAIL, TNT, FED EX, UPS and CITYLINK. By using our website, you consent to us using the personal information you have given BHS-Home Improvements and our trusted partners. If you are worried about anything to do with any of our services, contact us and a member of our team will be happy to help with your enquiry.


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  • Two for one on Ideal Value taps and showers!

    Posted Thursday, May 22, 2014

    Simply add a quantity of 2 to your basket and only pay for the first one! Plus receive a further free product for each further one purchased (e.g. buy 4, pay for 2 etc.). Discounts calculated automatically during checkout. Marked products only.

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