About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy.

You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.bhs-homeimprovements.com

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: TThese are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

CookieDescription
cookielawinfo-checbox-analyticsThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more about how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

A list of cookies our users browsers may download when shopping on our website: –

Cookie Name Type Description Of Usage
FWCSESSID/PHPSESSID 1.) Strictly Necessary General ‘session’ variable cookie used for the running of the online store. Without it you could not shop on this website.
eCommerce 2.) Functional Used to help generate our online store and your user log-in experience. Without it you could not access the user account area or check an order status online.
NID 3-4) Analytical/Third Party A Google cookie to allow connection to Google+1 social services if you already use them.
_utma 3-4) Analytical/Third Party A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.
_utmb 3-4) Analytical/Third Party A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.
_utmc 3-4) Analytical/Third Party A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.
_utmz 3-4) Analytical/Third Party A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.
PREF 3-4) Analytical/Third Party A Google cookie to allow reporting of website usage data to help us improve our understanding and your shopping experience.
phplive_token 3-4) Analytical/Third Party A cookie used to render a ‘live chat’ experience if required. This may also be used for gathing general statistical information only to improve the website.
phplive_opID 3-4) Analytical/Third Party A cookie used to render a ‘live chat’ experience if required. This may also be used for gathing general statistical information only to improve the website.
phplive_vname 3-4) Analytical/Third Party A cookie used to render a ‘live chat’ experience if required. This may also be used for gathing general statistical information only to improve the website.
phplive_vemail 3-4) Analytical/Third Party A cookie used to render a ‘live chat’ experience if required. This may also be used for gathing general statistical information only to improve the website.
_cfduid 1.) Strictly Necessary A cookie used to help secure the website with a Global Sign SSL certificate for safe data entry and encryption.

Controlling Your Cookies

There are ways you can control the cookies on your computer system. Please however remember that any settings you change may affect cookies you need and use on all other websites too. This means you may lose website preferences you want to keep.

Most modern browsers will allow you to:

  1. – See what cookies you’ve got and delete them on an individual basis.
  2. – Block third party cookies.
  3. – Block cookies from particular sites.
  4. – Block all cookies from being set.
  5. – Delete all cookies when you close your browser

The links below take you to the ‘Help’ sections for each of the major browsers so that you can find out more about how to manage your cookies.

Internet Explorer

http://support.microsoft.com/kb/196955

Firefox

http://support.mozilla.org/en-US/kb/Cookies

Google Chrome

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera

http://www.opera.com/browser/tutorials/security/privacy/

Safari

http://docs.info.apple.com/article.html?path=Safari/5.0/en/9277.html

Safari iOS

http://support.apple.com/kb/HT1677

Android

http://support.google.com/mobile/bin/answer.py?hl=en&answer=169022

Blackberry

http://docs.blackberry.com/en/smartphone_users/deliverables/32004/Turn_off_cookies_in_the_browser_60_1072866_11.jsp

Windows Phone

http://www.microsoft.com/windowsphone/en-us/howto/wp7/web/changing-privacy-and-other-browser-settings.aspx

Flash Cookies

Multi-media content sometimes uses a platform called Flash LSOs (Local Stored Objects) by Adobe systems (e.g. to play video etc.). Services that use LSOs can be controlled manually by visiting the following Adobe website: –

http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager06.html

Other Privacy Information

Secure Socket Layer

BHS-Home Improvements take internet-shopping security very seriously. To ensure this, we use Secure Socket Layers (SSL), which is the strongest commercial level of online security encryption.

Information Held About You

Once you’ve purchased online at BHS-Home Improvements, we will have your email address, telephone number and postal address. We never take or hold payment card details. If you want your purchase to be delivered to a different address then BHS-Home Improvements will also have this name and address. This information is only stored so that we can contact you and help with the delivery.

You can also sign up to receive the BHS-Home Improvements latest news and offers via our mailing list. If you no longer wish to receive our newsletter, you can opt-out of this at anytime.

We also collect general information from the website which we use for its administration, such as how many ‘hits’ our website gets. We also monitor the site traffic patterns to obtain information about which areas of the site are being visited the most. This information helps us build a more useful web site that is focused to our customers needs. Our site also uses ‘cookies’ (see full detailed section above).

Use of Your Information

BHS-Home Improvements maintain a history of all purchases. This allows us to answer any queries you may have on past purchases and provide any advice that you may need. It also allows the reviewing of past purchases, so that we can undertake statistics analysis on purchasing trends.

By signing up to our mailing list, you may receive advanced notice of any special offers and discount campaigns that are going to be run on the website.

Please note BHS-Home Improvements never exchange, sell or give away your email address to untrusted external third-party companies. Your email address is used solely by yourself for purposes of logging into your account and by us to email you information regarding your orders and to update you with our newsletter.

Who Else Can See Your Information?

We may have to disclose some of your information to our service suppliers in order to complete your order. These parties include PARCELFORCE, RIVA, ROYAL MAIL, TNT, FED EX, UPS and CITYLINK. By using our website, you consent to us using the personal information you have given BHS-Home Improvements and our trusted partners. If you are worried about anything to do with any of our services, contact us and a member of our team will be happy to help with your enquiry.